Collision Repair Services

Autobody Shop and Repair in Pleasanton
.  .  . Auto body shop and collision repair services in Pleasanton
. . . . . .
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925-484-0111
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Collision Repair Services by California Collision

We are privileged to offer services which will bring our customers’ vehicles back to their pre-loss condition. Our skilled technicians work their collision repair service to keep vehicles only as long as necessary; respecting our customers’ time.

Our Courtesy Shuttle service will be your chauffeur delivering you safely at your desired destination. Shopping, dining, or sight-seeing, our shuttle will be at your disposal when you need wheels to get you there.

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Accidents will happen, and when they unfortunately do, we provide:

AUTO BODY REPAIR CONSUMER BILL OF RIGHTS

A Consumer is entitled to:

  1. Select the auto body repair shop to repair auto body damage covered by the insurance company. An insurance company shall not require the repairs to be done at a specific auto body repair shop.
  2. An itemized written estimate for auto body repairs and upon completion of repairs, a detailed invoice. The estimate and the invoice must include an itemized list of parts and labor along with the total price for the work performed. The estimate and invoice must also identify all parts as new, used, aftermarket, reconditioned or rebuilt.
  3. Be informed about coverage for towing and storage services.
  4. Be informed about the extent of coverage if any, for a replacement rental vehicle while a damaged vehicle is being repaired.
  5. Be informed of where to report suspected fraud or other complaints and concerns about auto body repairs.
  6. Seek and obtain an independent repair estimate directly from a registered auto body repair shop for repair of a damaged vehicle, even when pursuing an insurance claim for repairing the vehicle.

 

For car service and maintenance in Pleasanton, visit First Street Auto Service and repair in Pleasanton

Complaints within the jurisdiction of the California Insurance Commissioner

Any concerns regarding how an auto insurance claim is being handled should be submitted to the California Department of Insurance at:

(800) 927-HELP or (213) 897-8921
California Department of Insurance Consumer Services Division
300 S. Spring Street
Los Angeles, CA 90013